We only employ highly experienced ESE Certified Professional Educators or Licensed Therapists to provide the very best service possible.
Our tutors are not “baby sitters” and therefore, a trusted person 18 years of age or older must be in the home or other setting, while tutoring occurs. Tutoring may never occur in a bedroom or in a room with a closed door.
Cancellation Policy: You may cancel your tutoring/counseling session with no penalty up to 24 hours before the scheduled session. If, however, you cancel within 24 hours of the session, payment is due in full (except for an occasional sudden incident or illness). Please be sure to contact your tutor once you know you need to cancel or re-schedule.
Refund Policy: All payments, including initial assessments and deposits, are non-refundable. Refunds will not be given for withdrawals or dismissals after services have begun. If a child engages in conduct which is harmful, dangerous, or extremely disruptive to the overall conduct of the program or the personnel of S.S.G.C., we reserve the right to dismiss the child, and a prorated refund may be offered.
I agree to the cost and payment terms agreed upon and understand that these services will likely not be paid for or reimbursed by my insurance company. I agree to hold harmless the S.S.G.C as well as its employees or representatives from any damages or losses of any kind including direct, indirect, incidental, consequential or punitive damages arising out of the applicant’s and/or child’s participation in their programs. I understand that the S.S.G.C makes no warranty or guarantee of any kind whatsoever regarding results or outcomes, whether direct or indirect, from the services it provides. In submitting this application, I certify that the information provided herein, including all enclosed documents, is complete and accurate to the best of my knowledge. I understand that failing to provide complete and accurate information in or with this application will void any potential refunds.